Frequently Asked Questions
- Do you offer discounts? Yes, we offer: military, student, and group discounts. Please email student@rocktape.com to obtain a specific code.
- What are your hours of operation? Monday-Thursday: 7a-4p EST, Friday: 7a-12p EST. Holidays may impact these hours.
- Will I receive supplies with my course purchase? Our on demand courses do not include supplies, but they can be purchased separately through our medical distribution partners if desired. Please visit the "Unlock Medical Pricing" tab in the navigation menu to purchase discounted supplies to use during a course. Feel free to reach out for a supply list if you are unsure what to purchase.
- Do I need to have someone with me to practice on during a course? No, it is not necessary for you to have a model with you while you complete the course. However, we do find it helpful to practice the techniques as they are presented, so you are more than welcome to have someone present with you during the course. Note: Any model/person(s) who have not registered for the course will not receive a certificate or CEU credits.
- Do I need to do anything to prepare myself before taking the post-course quiz? Yes, please ensure you download the study guides located in the “Downloads” tab and complete your participant waiver (if you haven’t already).
- When will I receive my certificate? You will receive your certificate immediately after completing your course.
- How do I know if a course is approved for CEUs? Please check the “CEU Details” tab on the course listing. Each course, profession, and state have different approvals. If you do not see your profession and/or state listed, then we do not have approval. You are more than welcome to check with your licensing board to see if the course meets their requirements and may choose to self-submit.
- How long will I have access to the course? You have access to the course indefinitely. However, please download and save your certificate once completing a course since CEU approvals vary over time.
